At our rental company, to secure your items for your event date, we recommend reaching out to us as soon as you have your event date confirmed. You can contact us through email but prefer you visit our website as the rental process is straightforward. Once we have gathered all the necessary information about your event, such as the date, location, and specific items you require, we will provide you with a detailed quote outlining the costs associated with your rental order. This quote will include the rental fees, delivery charges, setup fees, and any other applicable costs.

To confirm your booking and secure your rental items for your event, we require a signed contract and a deposit payment. The contract will outline the terms and conditions of the rental agreement, including delivery and pickup times, cancellation policies, and any other important details. Upon receiving your signed contract and deposit payment, your rental items will be reserved for your event date. We will work closely with you leading up to your event to ensure that all details are finalized and that your rental items are delivered and set up according to your specifications.

Yes...based on your rental, some items may not require setup, therefore; set up charges will be waived.

We charge a delivery fee but will only charge pick up fee if your event falls in the after hours category which is 10:00pm to midnight.

If you have any questions or need to make changes to your rental order after booking, our team is always available to assist you. We strive to make the booking process as seamless as possible and ensure that your event rental meet your expectations and contribute to a successful event.

Our hours of delivery and Saturday - Sunday from 6am - 10pm. If you have an event during the week, contact me so we can schedule your event during the week. Events after 10pm are considered late night events.

You agree to sign that our company is not liable for injuries incurred while using our equipment.

Our rental items are in pristine condition. We disinfect, clean and wipe down our rentals after each use.

No. All of our tents meet fire resistance requirements and we have the documentation needed; however, the permit application process is the customer's responsibility.

Our customers usually rent generators as we do not provide electricity.

Please provide us notice within 72 hours of the event or sooner to avoid cancellation fees.

Yes. You will be responsible for the cost of that equipment doubled.

Depending on the rental item, we will set up and break down.

We specialize in all types of events: Weddings, Parties, Celebrations, Proms, Graduations, Retirements and more!

No. If it’s readily available in our inventory, please feel free to rent it.

Rental fees, delivery charges, setup fees, after hours pickup if applicable and any other applicable costs.

Yes, we have an event decorator and wedding planner/coordinator on our team.