1. Our standard Delivery option includes drop-off and pick up within our specified time window on the day of your event

2. Please ensure someone is available at the delivery location to receive the rental items

3. Any specific delivery instructions, such as building access or loading dock information, should be communicated at least 24 hours in advance

1. Opting for our premium delivery service ensures a dedicated delivery team will handle the setup and arrangement of rental items at your event location

2. Please provide detailed floorplans or layouts in advance to guide our team in setting up your event space as per your requirements

3. Our team will also coordinate pick-up after the event, allowing you to focus on enjoying the occasion without worrying about teardown  

1. If your event is hosted at a venue, please provide us with the venue’s contact information and any specific delivery guidelines they may have

2. Coordinate with the venue staff to ensure seamless delivery and pick-up, respecting their rules and regulations regarding rental handling

3. Inform our team about any loading or unloading restrictions at the venue to facilitate a smooth delivery process

1. For events that extend beyond regular business hours, we offer late-night pickup options to accommodate your schedule

2. Specify the agreed-upon pickup time and location to ensure our team can retrieve the rental items promptly once your event concludes

3. Additional fees may apply for late-night pickups, so please confirm the arrangement in advance to avoid any misunderstandings

1. If your event is located in a remote or hard-to-reach area, notify us in advance to make suitable delivery arrangments

2. Provide detailed directions to the event site, including landmarks or GPS coordinates, to guide our delivery team to the correct location

3. Plan for potential weather or road conditions that may affect the delivery schedule and communicate any contingencies with our team