Frequently Asked Questions
Planning an event comes with a lot of questions, and we're here to help. Below you'll find answers to some of the most common questions about rentals, reservations, delivery, setup, and pickup services.
If you don't see your question listed, feel free to contact us. Our team is happy to assist.
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Browse our rental collection, add your desired items to your cart, select your event date, and submit your reservation request. Our team will review availability and confirm the next steps.
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No. Reservation requests are reviewed by our team before confirmation. Availability is not guaranteed until your reservation has been approved and confirmed.
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We recommend reserving as early as possible, especially during peak event seasons, to ensure the best selection and availability.
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Yes. Delivery services are available throughout Maryland, Washington D.C., and Northern Virginia. Delivery availability may vary based on location and order requirements.
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Yes. Setup services are available for select rentals and event packages. Additional fees may apply depending on the scope of your event.
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Absolutely. We coordinate scheduled pickup services to help make the rental process simple and convenient from beginning to end.
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We'll do our best to accommodate changes based on inventory availability and event timelines. Contact us as soon as possible if adjustments are needed.
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In the rare event that an item becomes unavailable, our team will contact you promptly and discuss available alternatives whenever possible.
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Occasion Oasis proudly serves customers throughout:
• Maryland
• Washington, D.C.
• Northern Virginia
If you're unsure whether we service your location, please contact us.
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Our rentals are available for a variety of events, including:
• Weddings
• Baby Showers
• Birthday Parties
• Graduations
• Corporate Events
• Community Gatherings
• Family Celebrations
and more.
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You can contact us through our website, inquiry form, email, or phone. We'll be happy to answer your questions and help guide you through the rental process.
Still Have Questions?
We're here to help make your event planning experience as smooth as possible.
If you need assistance selecting rentals, confirming availability, or understanding the reservation process, our team is ready to help.